•  Being friendly, courteous and tactful assist in all areas of our community and business.

• Those with good people skills are sought after in the workplace and elsewhere.

• We can assist young people to gain these skills.

Employers are looking for employees with good people skills. This is important in jobs where employees interact with customers.

People skills can also help interactions with co-workers and friends to avert conflict.

They will stand out from other job applicants or employees.

HOW TO HELP YOUTH:

COURTESY:

• Teach them to allow others to finish speaking before they begin to speak.

TACTFULNESS:

• Identify their areas of social difficulties.

• Show by role playing how to handle unfamiliar situations.

• Role playing gives them an opportunity to practice what to say and do in various situations.

ADVOCATE

• Provide them opportunities to practice social skills such as taking turns or giving compliments.

• If a child is labeled as having a disability, help them with social skills training.

• Other sources are school, independent living centers, disability groups, and self-advocacy organizations.

TELEPHONE SKILLS:

• Teach them phrases to use on the phone: “May I please speak to Mr. Smith?” or in the workplace, “I’m Deborah. It’s nice to speak with you.”

• Have them practice answering the phone in a professional and courteous manner. 

A PARENT’S GUIDE:

The above material is from a PARENT’S GUIDE which assists parents and others working with youth.

The guide enables a person to be proactive in the success of a child’s future.

It contains activities to assist youth to gain critical soft skills.

They will become more resourceful and independent when they practice and gain these skills.

The guide is available from Our Future Leaders.

Request the Parent’s Guide here: http://www.ourfutureleaders.ca/contact-us/